The universe must be punking me. After my ‘you’ve got to be joking’ experience with the bank customer service, this from ‘rhymes with Schmerizon’ about my DEAD phone.
REP: We need to send you a 16 digit code to verify it’s actually your phone.
ME: My phone is dead.
REP: Yes, sir. We need to confirm that.
ME: So when you send and I can’t reply you’ll know it’s not working.
REP: No, sir. We need you to repeat the 16 digit code so we can confirm the phone is in your possession.
ME: The phone is dead. Not working. No longer living.
REP: That makes things difficult.
ME: I could send you a photo of the corpse.